Claims

We hope that this module will bring out critical issues and different points of view, for a continuous improvement of the services offered.We guarantee feedback on the outcome of the report by sending an email.We guarantee the absolute confidentiality and…

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Notice of absence

You can communicate us the days of absence from the structure by clicking here. This form must be filled to communicate absences for periods longer than 5 days, indicating the date of departure and return from the accommodation. We do…

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Maintenance work request

To ask for a repair or maintenance work, click here to fill in the form. You can use this form to report damage, for anomalies in the change of linen or to request our intervention following a breakdown.

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